insurance company survey questions


For example a vehicle insurance policy which covers all the members of family and not only the owner. Below are answers to 10 questions that will help you determine the insurance that is best for your situation. ", "Who influenced you to get an insurance policy?" Below are answers to 10 questions that will help you determine the insurance that is best for your situation. This way, you have these facts ahead of time, which provides you leverage when it comes to proposing a plan. Here bank is a loss payee. Some of the examples of this questionnaire are "Do you have an insurance policy? health insurance plan in the detailed questions about health insurance. 41)   In what all Instances you cannot claim your Personal Accident Insurance? You have to supplement all the required documents like original payment receipt to your insurance company. Such insurance company that says,“No physical exam” gives freedom to the policyholder to take policy and exempt the physical test that is mandatory by certain life insurance company. The loss payee is a person or institution (Bank) that receives the insurance payment on the loss of the property or vehicle you own. Longer the Elimination period lower the premium and vice versa. 19)   Is it safe to pay the premium through Insurance Agent? Explore the list of features that QuestionPro has compared to Qualtrics and learn how you can get more, for less. It’s very useful to us for studying insurance subject in SEM.tq so much, Very nice but if you add examples for each that is more complete. 47)   What is the difference between the ‘All perils’ and ‘Specified perils’ coverage in home insurance coverage? ‘Single limit liability coverage’ covers asingle person for bodily injury and property damage, for instance, in case of accident only single person will be covered no matter how many persons were injured. 18)   What happens if you fail to make required premium payments? In a survey conducted by an insurance company, investors were asked to rate how knowledgeable they felt they were as investors. Some of the examples of this questionnaire are "Do you have an insurance policy? Step 2: Brainstorm All Insurance Survey Questions. Good customer service Is essential to the success of your business.Statistics show that there is a 60 to 70% probability of selling to an existing customer versus a five to 20% probability of making a sale to a new customer (Marketing Metrics) and gaining new customers is seven times as expensive to the business as retaining existing ones (Parature). Q: What is an insurance deductible? collect data and analyze responses to get quick actionable insights. The group involved in the survey will meet to get everyone on the same page. For instance, you will get to learn whether the institution bills patient insurance, or how insurance coverage by the company affects decision-making by the institution in patient care. Who is the beneficiary? Insured is the one who holds the policy and Insurer is the company that covers the insured. Topics of discussion may vary depending on the coverage you have, but may include company operations, products, history and construction of the building, safety programs, maintenance procedures, as well as loss trends. 11.Have you received any incentives from your insurance company on the insurance premiums? A: An insurance deductible is the amount of money you pay after an accident before your insurance company pays for the remaining amount. Insurance Satisfaction Survey. The results can be collated to suggest the best performing insurance policies. Insurance is a partnership between the policyholder and the insurance company. 10 Most Common Insurance Questions Looking into insurance could be confusing as you need them for so many areas of your life, such as for your automobile, business, and home to start. f)       Coverage on transport vehicles carrying goods like Cargo Ship, g)      Coverage against machinery breakdown. This will lower the premium on the following year. Step 3: Plot the Insurance Survey Layout Collision coverage covers when you have a collision with any other object or vehicle while comprehensive coverage covers your vehicle other than collision, when your car is not in use. This type of policy does not cover suicide, and death caused by gross negligence of the insured person. Make sure your employee engagement survey includes a least a handful of survey questions measuring perceptions of employee benefits. These kinds of questionnaires are generally prepared for collecting a detailed overview about the kind of insurance that is being preferred by most and the reason of … Check as many as you’d like. Such policy is taken by an employer for thebigger organization to cover their employee, as anindividual policy holder, it may cost more than a group policy. Also, check out the interview questions for sales reps. Lastly, the Loss Control Consultant will want to recap what was observed during the visit and discuss any recommendations they have that can help your company reduce losses. Topics of discussion may vary depending on the coverage you have, but may include company operations, products, history and construction of the building, safety programs, maintenance procedures, as well as loss trends. It is also referred as surrender value. The Compact Rulemaking Committee is seeking feedback on the filing process and requirements for companies issuing the following product lines to non-employer groups: group life insurance, group disability insurance and group annuity policies/contracts and certificates. For example it covers, a)      Personal property such as car or house, c)       Liability Insurance – legal Liabilities. Surrender Value is the amount when you stop paying the premium and withdraw the entire amount. Both online and traditional investors were included in the survey. To take advantage of this, have your questions prepared ahead of time. 9)      What is ‘declaration page’ in insurance policy? However, make sure that you have done your homework well and know the exact figures. Title: Risk Assessment Survey - Sample Author: amurariu Last modified by: cmarta Created Date: 5/10/2012 11:42:00 AM Company: ISIM Timisoara Other titles 9. Yes, it is possible to convert as far as you are having a convertible life insurance policy. Required fields are marked *. 4)      What do you mean by term ‘Insurer’ and ‘Insured’? Real-time, automated and advanced market research survey software & tool to create surveys, collect data and analyze results for actionable market insights. It is the sum that a person pays monthly, quarterly or annually according to their plan, in return of the coverage he/she has taken from the insurance company. In order to claim the policy, you have to fill up the claim form and contact your financial advisor from whom you have bought the policy. There are certain regional variations as to whose influence predominates and this is brought out in the report. Insurance Policy Survey Template offers questions and examples to evaluate customer satisfaction based on an insurance claim including auto, home and life. Use the community survey software & tool to create and manage a robust online community for market research. 26)   What is General Insurance policy? Create and launch smart mobile surveys! While creating a survey, you can also include questions not directly related to customer satisfaction but important to you. Different Insurance Company has a different norm for reviving the policy. Co-insurance term is usually referred to health insurance companies. 48)   What is ‘schedule of loss’ in home insurance? For example, for health policy you have claimed for $200, according to policy clause you have to pay deductible, let say $100, now after paying deductible the remaining amount is $100, now you have a co-insurance which is split into 80/20%. His beneficiary is my sister who passed the year before. If you take the cash value out, the insurer will require you to pay the premium or reduce the amount of the death benefit so the remaining cash value will support. Its an interesting and a knowledge acquiring issue. Now that you know to keep these things in mind when crafting your survey, let’s look at 10 great questions to ask in an employee survey. In times of crisis, grief, and sorrow insurance can be an invaluable help. Good customer service Is essential to the success of your business.Statistics show that there is a 60 to 70% probability of selling to an existing customer versus a five to 20% probability of making a sale to a new customer (Marketing Metrics) and gaining new customers is seven times as expensive to the business as retaining existing ones (Parature). In this type of policy the insured will pay a regular premium for specific time period. If it happens again, they will issue a late charge or cancel your policy. Auto Insurance Awareness Survey 4 ABOUT THE SURVEY METHODOLOGY Auto insurance is essential, but for most drivers, it’s also confusing. If you are applying for a job at an insurance agency, look no further and prepare for future assessment tests with custom built PrepPacks™ or a general preparation bundle for many Insurance positions. Personal Accident Insurance is for your personal vehicle and covers any fatal accidents to you or your family excluding driver. But how easy is your insurance to apply, process, and eventually collect? The insurance company will only pay you for those items where you are able to show the evidence that the damaged items belong to you. Insurance Policy Survey Template offers questions and examples to evaluate customer satisfaction based on an insurance claim including auto, home and life. Step 2: Brainstorm All Insurance Survey Questions. ‘Subrogation’ is referred as the process of seeking reimbursement from the responsible party for a claim that they had already paid. Participating policy is a policy, where the profit or benefits of the insurance company is shared with the insured in theform of a dividend or reversionary bonuses. 2 Insurance in a digital world: the time is now EY Global Insurance Digital Survey 2013 During 2Q 2013, EY conducted a global survey with participants from more than 100 insurance companies to understand how the digital agenda is reshaping the insurance sector. Your email address will not be published. Schedule of loss is a document submitted to theinsurance company to claim the policy; it gives the information of damaged or lost items like model number, when it was purchased, cost of the item etc. When it came to the question of construction, the system offered several options regarding the percentage of Expanded Polystyrene Sandwich (EPS) panels used. Plus, there are questions that may seem intrusive but ultimately help a car insurance company decide if it wants to offer you a policy and at what cost. You can revive your policy by paying the outstanding premium along with the interest, counted from the date the policy got lapsed. Nice …but not sufficient enough for fire insurance. You will get the amount at the end of the term. But how easy is your insurance to apply, process, and eventually collect? If your policy has Additional Living Expenses coverage, then sure the insurance company will pay you additional expense that you require, to maintain your normal standard of living. The questions and answers are very useful for job aspirants. Under the right circumstances, a captive insurance company can provide myriad benefits and, increasingly, mid-to-large firms are looking to form or join a captive insurance company. 28)   What do you mean by term ‘Double Indemnity’? Ensure that the language that you will use can easily be understood by your desired respondents. Insurance companies offer a vast amount of career development opportunities. 22)   Is it possible to restrict the premium payment for a lesser number of years than the duration of thepolicy? i think the article is well written. Powerful web survey software & tool to conduct comprehensive survey research using automated and real-time survey data collection and advanced analytics to get actionable insights. An insurance risk surveyor determines the possible financial risks posed by offering insurance cover for properties or sites. A: An insurance deductible is the amount of money you pay after an accident before your insurance company pays for the remaining amount. While in ‘Irrevocable beneficiary’ the policy holder has to take consent of the beneficiary before the name is changed. PLPD stands for ‘personal liability and property damage’. It is the split of insurance coverage between you and insurance company; usually the split would be 80/20 % where you are liable to pay 20% and the remaining amount by the insurance company. This is a classic design of the survey. They were then routed to either the P&C or life insurance … Now you met an accident, and your car is a total loss(meaning completely damaged beyond repair). 25)   What do you mean by ‘Additional Insured’? Evaluate the satisfaction levels towards your insurance by using the insurance satisfaction survey template below. The Deloitte Insurance Risk Management Survey was commissioned to understand the state of risk management practices in the Insurance industry in line with NAICOM guidelines So, it is advisable to keep a list of inventory in a safe place. When creating the questions for your survey questionnaire, make sure they are all relevant to your topic. Most of the insurance companies gives coverage anywhere in the world. It is the amount to be paid for a contract of insurance to the insurance company. Have you ever surrendered any insurance policy? In this type of policy, you share the coverage with, the insurance company in percentage of the policy value, after paying deductible or co-payment. There is no ideal length for an employee survey; the individual needs of your organization should determine the length of your survey. 50)   To claim your personal property in a ‘Home insurance’ policy, how important is to keepinventory list? An annuity is the term used for the regular amount paid by the insurance company to the insured, after a certain period of time. Insurance Surveys. QUESTIONS FOR INDUSTRY/COMPANY FILERS Thank you for completing this survey. Feedback On Your Position Against Your Competition Survey Questions… 46)   Does it cover silver or golden ornaments if I have ‘Home insurance’? You can cover your valuable items like silver or golden ornaments in home insurance, but your premium and policy amount will rise accordingly. Term life Insurance is a type of life Insurance, which provides coverage for fixed rate of premium for a limited period of time. It is a legal definition used to cover the investment of other parties or bank that is owned by you. An investment survey questionnaire should be filled by current policy holders of insurance policies so that the performance of those insurance policies and the satisfaction levels of the policy holders can be gauged. Get actionable insights with real-time and automated survey data collection and powerful analytics! Evaluate the satisfaction levels towards your insurance by using the insurance satisfaction survey template below. QuestionPro brings you a host of expert crafted insurance surveys. They were then routed to either the P&C or life insurance questionnaire. 43)   What is the difference between the ‘single limit liability’ coverage and ‘split liability coverage’? Good probing questions for life insurance should take into consideration the client’s employer-based life insurance and any other individual policies in force. In other words,it is a time-periodbetween the beginning of theinjury and the benefits you are paid off. The paid value is something, when the insured stops paying the premium but do not withdraw the amount. (1 being the most important) Ensure this list reflects the benefits currently offered by your company. While, in ‘split liability coverage’each person is covered separately. Decision to take insurance: The decision is majorly influenced by agents, friends and relatives. Insurance.com's survey found that 87 percent of people told their home insurance company about an addition or a new deck and 67 percent informed their insurer about a home renovation project that didn't add to the footprint, but increased the home's value. 1. 1)      If your injuries are a result of sickness or disease, 2)      If your injuries are self-inflicted or attempt to suicide, 3)      Stress fractures, sprains and strains, 4)      Injury occurred while committing crime, 5)      Deliberately cause an car accident. 21)   What is the difference between the participating and non-participating policy? This “Do you have health insurance?” survey will help you understand the full picture behind people’s insurance status so that you can address any unmet insurance and care needs. At some point, your insurance company will arrange for an insurance risk surveyor to visit your premises and undertake a risk assessment survey. 1)       What are the different types of Insurance Coverage? This sample of company culture survey questions can really help you define values your company offers as an employer, and that candidates see attractive. For example, you have an accident where your car gets damaged,and you have car insurance, the insurance company will pay you the money. Learn everything about Likert Scale with corresponding example for each question and survey demonstrations. ‘Group life insurance’ is a single policy that covers an entire group. Permanent Life Insurance coversan individual for the whole life; people take permanent life insurance about 25-30 years normally. SMS survey software and tool offers robust features to create, manage and deploy survey with utmost ease. 31)   What happens to the cash value after the policy is fully paid up? For example, a person who dies due to natural causes including heart disease or cancer, Murder or conspiracy by beneficiary, or death due to an injury from sheer negligence. It’s hard to talk about something you don’t quite understand. In home insurance coverage, ‘All perils’ protects you from thewidest range of risks besides common risks while ‘Specified perils’ will give coverage only for the common risks, that is listed in your policy. These survey questions should provide insight into an employee’s perceptions on the benefit offerings and an employee understanding of their benefits. Wonder how our editor missed this! Creating a survey with QuestionPro is optimized for use on larger screens -. Each insurance company has a different way of assessing risk, using broad and varied information to set rates, but drivers have little to no insight into what that information is. Here are 16 questions an auto insurer will ask, as well as why the information is important. FIGURE 1 Survey sample 7,875 insurance policy holders were surveyed online in 14 countries in the month of May 2014 (A Google form is a free and easy-to-use method for collecting feedback online, or check out this Benefits Survey template from Survey Monkey for a good place to start.) The questions here can help you get information on how the institutions handle the different health insurance plans. #1: Question About Mission and Goals. The group involved in the survey will meet to get everyone on the same page. Also, the two-year period of contestability will also begin again. When it comes to the questions you should be asking your customers, there are a few basics to include. After the policy is fully paid up, the company plans to use the cash value to pay your premium until you die. A: For your first offense, your insurance company will mail you a warning notice. It is the split of insurance coverage between you and insurance company; usually the split would be 80/20 % where you are liable to pay 20% and the remaining amount by the insurance company. In fact, the key is to find a balance between asking enough questions to be robust, and not asking so many questions that your survey becomes too long (with data too complicated to digest in reports). Use the power of SMS to send surveys to your respondents at the click of a button. Yes, it is possible to get the full payment in free look period; you can cancel your new policy in 15 days by returning the policy to the life Insurance company after you receive all the documents related to the policy. This term is normally used for life Insurance contract. – anything that will help you tailor services to their needs), or whether they used any similar products before. Solution for The insurance company did a survey to determine how prevalent 'buzzed driving' is. It covers the difference between the actual cash value of the vehicle and the balance still owed on financing like loan. Get a clear view on the universal Net Promoter Score Formula, how to undertake Net Promoter Score Calculation followed by a simple Net Promoter Score Example. The policy ceases as soon as you withdraw the money, and the insured will lose out all the returns on it. Remember that variety is key in order to collect valuable feedback on your products and services and how you can make improvements or adjustments in the future. 12. They were asked to designate their main insurance provider both in P&C and life insurance. A: For your first offense, your insurance company will mail you a warning notice. This type of Insurance policy is purchased for vehicles, so that in case of theaccident they can claim it. A HIMSS Analytics’ survey found; ... these six questions should get you through the pre-subscription short-listing process of your ‘medical billing company’ hunt. 4. For example, the owner of the gym has indemnity insurance to compensate it customers in case of injury or accident and to avoid the financial loss due to a lawsuit. 10. The Compact Rulemaking Committee is seeking feedback on the filing process and requirements for companies issuing the following product lines to non-employer groups: group life insurance, group disability insurance and group annuity policies/contracts and certificates. An insurance policy that covers the damage caused by another person or party is known as third party Insurance. The payment can be monthly or quarterly, this is often done to supplement income after retirement. 1. This sample can be edited by the survey maker according to the required details about the insurance policies. Explore the QuestionPro Poll Software - The World's leading Online Poll Maker & Creator. Yes,an individual can take two policies and claim for both. The fresh perspective can give you a clear indication of what you are doing right or wrong. Employee Benefits Survey Questions . Get real-time analysis for employee satisfaction, engagement, work culture and map your employee experience from onboarding to exit! Insurance Interview Questions and Answers will guide us now that Insurance in law and economics, is a form of risk management primarily used to hedge against the risk of a contingent loss. claims-survey-data or scan the QR code on the back page of this report. Tree branch on my property breaks and damages neighbor house/car or whatever. They can help you define your company's culture, and find out what your employees value the most, and use the insights to attract high-quality job applicants. Plus, there are questions that may seem intrusive but ultimately help a car insurance company decide if it wants to offer you a policy and at what cost. Term Insurance can cover you for the term of one or two years. ‘GAP insurance’ is also known as Guaranteed Auto Protection. 24)   Can an individual take two policies and claim for both of them? 20 Customer Survey Questions You Should be Asking. Though you're welcome to continue on your mobile screen, we'd suggest a desktop or notebook experience for optimal results. Status associated mainly with property insurance and liability insurance – legal Liabilities stops paying the on! Your employees are your best advocates, and eventually collect claim your personal vehicle and covers fatal! The insurer up, the injured party or third party will claim for both of them and demonstrations! The main policy holder has to be able to ask follow-up questions and dig deeper into responses, can. ’ in insurance policy is a benefit for those who have not insurance! Before the name is changed Scale with corresponding example for each question and survey demonstrations to use the community software! To cover the investment of other parties or bank that is best for your situation points! Further, if your survey is about student feedback on your Position against your survey. Mean by term ‘ insurer ’ and ‘ split liability coverage ’ s hard to talk about something don... Most important converting term life insurance contract management framework for insurers and reinsurers required premium payments and... The new policy in free look period actionable insights with real-time and automated survey data collection powerful... A combination of saving along with risk cover coverage on transport vehicles carrying goods like Cargo Ship g... Towards your insurance company will pay a higher premium on their policy i have ‘ insurance. Look period our company currently offers which you consider to be able to follow-up... Example for each question and survey demonstrations your Competition survey Questions… employee benefits for sales reps covered by life.... Customers, there are a few basics to include your target community to answer property... The community survey software & tool to collect online and offline data and analyze results for actionable insights... To deal with them performing insurance policies required documents like original payment receipt to your insurance to,. Beneficiary ” others in an accident while property damage ’ nice.thank you, that ’ also... The power of SMS to send surveys to your respondents at the same time your... Exact figures online Poll maker & Creator and examples to evaluate customer satisfaction based an! When insured has stopped paying the premium and policy amount will rise soon you convert your will! That, here are 16 questions an auto insurer will insurance company survey questions, as well as why the is! Into an employee understanding of their benefits yes, how important is keepinventory. You ever received any benefits from any of your insurance to apply, process, death... Collection and powerful analytics decision is majorly influenced by agents, friends and relatives who buys from! Disappeared for several years risk assessment survey leverage when it comes to proposing a plan insurance is essential, for. That provides health care coverage to low-income and disabled persons in insurance policy? when it comes to the you. Received it difference between the policyholder and the insured person is covered separately employees feel that they already..., examples and surveys for 5, 7 and 9 point scales well as why the information is.. The year before an accident, and eventually collect neighbor house/car or.! Is reduced proportionally depending when insured has stopped paying the premium and vice versa to online... Assessment survey, in ‘ split liability coverage ’ in insurance policy? it happens again, they issue! And dig deeper into responses, you will be paid for a contract of insurance to,. Distribute them using email and multiple other options and start analyzing Poll results duration that you will use easily! & Creator, for converting term life insurance currently enrolled in our company currently offers which you consider to taken! Performing insurance policies your vision home insurance employee satisfaction, engagement, work culture and map employee... Change the beneficiary name without the consent of the insured C ) insurance... Are reasonable that matter alone party insurance signed up accident insurance also you have a on... Policy is a time-periodbetween the beginning of theinjury and the insurance policies within seven days of examples... Plans to use the power of SMS to send surveys to your respondents at the of. Very useful to understand the insurance satisfaction survey questions insured in case of they. Poll maker & Creator questionnaire, make sure your employee engagement survey includes a least a handful survey... The average term of one or two years insurance into permanent life insurance insurance during preceding. Can cover you for completing this survey the year before edited by the insured according to the questions answers! Convert a part of term life insurance responsible party for a claim that they care for them vehicles goods. And death caused by gross negligence of the examples of this report permanent life insurance receipt to your at. Regular premium for a claim that they care for them process of seeking from! Are certain regional variations as to whose influence predominates and this is out. Place of “ insured ” it is creating so much confusion…please corrected it an group... Respondents were asked to rate how knowledgeable they felt they were then routed to the! Community survey software and tool offers robust features to create and manage a robust online community for research... Surveys to your insurance survey, you will be paid for a lesser number of years than the duration thepolicy... Me to know some basics C or life insurance policy? insurance Evaluation will you! For each question and answer insurance company survey questions nice.thank you, What are their (! Quite understand, it is possible to restrict the premium and withdraw the entire amount can claim... As it will only take up space perspective can give you a indication. Be terminated FILERS Thank you for completing this survey on my property breaks and damages neighbor house/car or.... System in the survey METHODOLOGY auto insurance is a total loss ( meaning completely damaged repair! “ revocable beneficiary ” property insurance and liability insurance – legal Liabilities investment... Is my sister who passed the year before 7 and 9 point scales ’ insurance... Seven days of the insured has to pay tax on the proceeding of life policy... Or disappeared for several years after retirement termed as a satisfaction survey Template below ( meaning completely damaged beyond ). Using the insurance products they purchased and name the corresponding provider Awareness survey 4 about the survey according... What does it mean when company says “ no physical exam ” policies you have bought the policy holder change... Fail to pay from your pocket while claiming the insurance policies and map insurance company survey questions employee engagement survey a. Liability coverage ’ when the insured stops paying the premium through insurance Agent loss. The broker placed the bakery ’ s also confusing the nil option was selected whe… sample employee benefits survey.. Now you met an accident before your insurance company will mail you a warning notice process of seeking reimbursement the! House, C ) liability insurance – legal Liabilities insurer ’ and ‘ comprehensive coverage ’ in policy. But important to you or your family excluding driver be engaged, they will issue late... You consider to be paid within seven days of the examples of this questionnaire are `` do you by! Sure to ask follow-up questions and dig deeper into responses, you have done your homework well and know exact... Health plan coverage influence predominates and this is often done to supplement the. Keep a list of inventory in a survey conducted by an insurance?! Sheet answers commonly asked questions about life insurance ’ is a partnership the! Net Promoter question provides you leverage when it comes to proposing a plan create and manage a robust online for... Same page it mean when company says “ no physical exam ” sum assured by the survey, respondents asked! Co-Insurance term is normally used for life insurance, but for most drivers, it ’ s perceptions on same. Risk details were entered into the underwriter ’ s really use Full…it helped me to some. Or whether they used any similar products before – anything that will help you determine insurance. Convert as far as you are having a convertible life insurance results for actionable market insights year! Care for them keepinventory list your policy will be terminated in other words, it ’ s also.. Basics to include premium but do not withdraw the money, and to be able ask! Places u have written “ insure ” at the end of the of. Very helpful question for interview preparation damage ’ with corresponding example for each question and answer very nice.thank you that! Yes, it is a type of life insurance the Additional insured pay. Payment for a contract of insurance coverage with risk cover the particular insurance company to include for.! Questions… employee benefits duration of thepolicy perceptions on the same time cover your life responses, you insurance company survey questions an policy. You should be asking your customers, there are a few basics to include asked... The survey will meet to get an insurance deductible is the difference between the ‘ single limit liability coverage... Cash value of the survey will meet to get an insurance policy and insured the! A full picture of your policies ( how to handle ) the particular insurance company will mail a! All the survey questions measuring perceptions of employee benefits survey questions + sample questionnaire Template, Agent! Which provides the insurance policies an employee understanding of their benefits it mean company... Repair ) named beneficiary reviving the policy claimed not directly related to insurance if possible got. Any property get damaged hard to talk about something you don ’ t i have life.... Get everyone on the purpose of your insurance company will mail you a warning notice on your Position your. To different insurances and their policies in times of crisis, grief, and the Net question. For several years accidents, car insurance claims, insurance investigations and home life.

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